Privacy Policy
If you are a customer or a visitor to our website, you are entrusting us with your personal data. We are responsible for protecting and securing it. Please familiarize yourself with our privacy policy, guidelines, and the rights you have under the GDPR (General Data Protection Regulation).
Who is the administrator?
We are ELLPRO Česká republika s.r.o., ID No. 066 64 504, with its registered office at Na Radosti 486/55, Zličín, 155 21 Prague, registered with the Municipal Court in Prague under file number C 286577, and we operate the website https://www.ellpro.eu/cs/. We process your personal data as the data controller, i.e., we determine how personal data will be processed, for what purpose, and for how long, and we select any additional processors who will assist us with the processing.
Contact Information
If you have any questions during the processing, please contact us at sales@ellpro.eu.
We declare
We hereby declare that, as the controller of your personal data, we comply with all legal obligations required by applicable laws, in particular the Personal Data Protection Act and the GDPR, and therefore that:
• We will process your personal data only on the basis of a valid legal ground, primarily a legitimate interest, the performance of a contract, a legal obligation, or your consent,
• We fulfill our information obligation under Article 13 of the GDPR before we begin processing your personal data,
• We will enable and support you in exercising and enforcing your rights under the Personal Data Protection Act and the GDPR.
Scope of personal data and purposes of processing
We process the personal data you provide to us for the following reasons (to fulfill these purposes):
Provision of services, performance of the contract
We require the following personal information—email address, first name, last name, and phone number—to fulfill the terms of the contract (e.g., negotiating orders via the contact form, delivering goods).
Bookkeeping
If you are a customer, we need your personal information (billing information) in order to comply with our legal obligation to issue and maintain records of tax documents.
We retain your personal data for the duration of the applicable statute of limitations, unless the law requires a longer retention period or we have specified otherwise in specific cases.
Cookies
When you browse our website, we record your IP address, how long you stay on the page, and which page you came from. We consider the use of cookies to measure website traffic and customize the website display to be a legitimate interest of the data controller, as we believe this allows us to offer you even better services.
Cookies used for ad targeting will only be processed with your consent.
You can also browse our website in a mode that does not allow the collection of personal data. You can disable cookies on your computer or adjust your settings here for our website ellpro.eu.
Security and Privacy
We protect personal data to the greatest extent possible using state-of-the-art technologies that reflect the current state of technical development. We protect it as if it were our own. We have implemented and maintain all possible (currently known) technical and organizational measures to prevent the misuse, damage, or destruction of your personal data.
Disclosure of Personal Data to Processors and Third Parties
Our employees and partners have access to your personal data.
To carry out specific processing operations that we cannot handle on our own, we use the services and applications of processors who can protect data even better than we can and who specialize in such processing.
These are the providers of the following platforms:
● Google Analytics, Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
● RAYNET Cloud CRM, RAYNET s.r.o., Francouzská 6167/5, 708 00 Ostrava, Company ID: 26843820, VAT ID: CZ26843820
● POHODA 2018 financial and accounting software,
● STORMWARE s.r.o., Za Prachárnou 4962/45, 586 01 Jihlava, ID No.: 25313142, VAT No.: CZ25313142
It is possible that in the future we may decide to use additional applications or processors to streamline and improve our data processing. However, we promise that, should we do so, we will hold these processors to at least the same standards of security and data processing quality that we hold ourselves to.
Transfer of data outside the European Union
We process data exclusively within the European Union or in countries that ensure an adequate level of protection based on a decision by the European Commission.
Your rights regarding personal data protection
You have a number of rights regarding personal data protection. If you wish to exercise any of these rights, please contact us via email at: ellpro.eu
You have the right to information, which is already fulfilled by this information page containing our privacy policy.
Under your right of access, you may contact us at any time, and we will provide you with information within 30 days regarding what personal data we process and why.
If your circumstances change or you find that your personal information is out of date or incomplete, you have the right to have your personal information updated or corrected.
You may exercise your right to restrict processing if you believe we are processing inaccurate data about you, if you believe we are processing your data unlawfully but do not wish to have all the data deleted, or if you have objected to the processing. You may restrict the scope of the personal data or the purposes of the processing.
If you would like to take your personal data and transfer it to someone else, we will follow the same procedure as when exercising the right of access—with the exception that we will provide you with the information in a machine-readable format. This process will take at least 30 days.
Another right you have is the right to erasure (the right to be forgotten).
We don’t want to forget you, but if you wish, you have the right to request this. In such a case, we will delete all your personal data from our system as well as from the systems of all sub-processors and backups. We need 30 days to ensure compliance with the right to erasure.
In some cases, we are bound by legal obligations; for example, we must retain issued tax documents for the period specified by law. In this case, we will delete all personal data that is not subject to other legal requirements. We will notify you via email once the deletion is complete.
Complaint to the Office for Personal Data Protection
If you feel that we are not handling your data in accordance with the law, you have the right to file a complaint with the Office for Personal Data Protection at any time. We would appreciate it if you would first inform us of your concerns so that we can address the issue and correct any mistakes.
Confidentiality
We would like to assure you that our employees and partners who will process your personal data are required to maintain confidentiality regarding personal data and security measures, the disclosure of which would compromise the security of your personal data. This confidentiality obligation remains in effect even after the termination of your contractual relationship with us. Your personal data will not be disclosed to any third party without your consent.